Privacy Policy
Personal Information Protection Policy
Livin Clinic (hereinafter referred to as "the Clinic") establishes the following Privacy Policy based on the Act on the Protection of Personal Information, guidelines such as the Guidelines on Personal Information Protection, and other relevant laws and regulations, and handles information that can identify or specify an individual (hereinafter referred to as "Personal Information").
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1. Proper Acquisition of Personal Information
The Clinic acquires Personal Information through lawful and fair means. When obtaining personal information directly from the individual, we will clearly state the purpose of use in advance and use the information only within the scope of that purpose. Should it become necessary to use the individual's personal information beyond the stated purpose, we will notify the individual and obtain their consent before proceeding.
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2. Provision of Personal Information to Third Parties
Except in the following cases, personal information held by the Clinic will not be provided or disclosed to third parties.
- (1) When required by laws, regulations, or similar provisions
- (2) When provided or disclosed in accordance with rules or procedures established by our hospital
- (3) When consent is obtained from the individual
- (4) When disclosing or providing personal information to contractors within the necessary scope to facilitate our hospital's operations. In such cases, we will implement measures to prevent personal information leaks, such as entering into confidentiality agreements.
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3. Security Management of Personal Information
Our hospital implements necessary and reasonable security measures to prevent unauthorized access, alteration, or leakage of held personal information, as well as loss or destruction of recorded media. We also periodically review these security measures and make necessary improvements.
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4. Use of Cookies
Cookies are a technology used to record and manage information about website users on computers or application software. Our website uses cookies to enhance your convenience when using our site.
While cookies allow the website to recognize your computer, they cannot identify you personally.
You may refuse cookies by adjusting your browser settings or declining our website's cookie usage. However, this may prevent you from using some services provided on our website. -
5. Use of Google Analytics
Our website uses Google Analytics, a service provided by Google, to understand how visitors use our website.
When Google Analytics is used on our website, Google collects, records, and analyzes your visit history based on cookies issued by our website.
We receive the analysis results from Google to understand how visitors use our website.
The information collected, recorded, and analyzed by Google Analytics does not include any personally identifiable information.
Furthermore, this information is managed by Google in accordance with its privacy policy. You can also stop the collection of your information through our use of Google Analytics by disabling it via your browser's add-on settings.
To disable Google Analytics, download and install the "Google Analytics Opt-out Add-on" from Google's opt-out add-on download page, then modify your browser's add-on settings.
Please note that disabling Google Analytics will also disable it on other websites you visit. However, you can re-enable Google Analytics by resetting your browser's add-on settings.
For details on the Google Analytics Terms of Service, please visit the Google Analytics website. For details on Google's Privacy Policy, please visit Google's website.<Google Analytics Terms of Service>
https://marketingplatform.google.com/about/analytics/terms/<Google Privacy Policy>
https://policies.google.com/privacy/<Google Analytics Opt-out Add-on>
https://tools.google.com/dlpage/gaoptout/ -
6. Continuous Improvement in Personal Information Handling
Our clinic strives for continuous improvement in the handling of personal information we hold. This includes reviewing our practices as necessary to ensure appropriate management and maintain their effectiveness.
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7. Disclosure, Correction, etc. of Personal Information
Requests from individuals for disclosure, correction, suspension of use, deletion, etc., of personal information held by our clinic will be promptly addressed within reasonable limits in accordance with our established regulations.
Complaints and Consultation Desk
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Clinic Name
Livin Clinic
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Address
〒150-0001
6-31-11 Jingumae, Shibuya-ku, Tokyo
iori Omotesando 2F -
Phone Number
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Handling of Personal Information
Livin Clinic (hereinafter referred to as "our clinic") will clearly state the purpose of use for any personal information provided by customers in advance and will use such information only within the scope of that stated purpose. Should it become necessary to use the provided personal information beyond the scope of the previously stated purpose, we will contact the provider to inform them of this and obtain their consent before proceeding.
The purposes for which the Clinic uses the personal information it holds are as follows:
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1. Personal information obtained for the notification and operation of events, etc., held by the Clinic
Personal information such as the name and address of the individual obtained when applying for events, etc., held by the Clinic will be used to properly and smoothly conduct the relevant event, etc.
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2. Personal information obtained during free consultations at our clinic
Personal information such as the individual's name, address, and phone number obtained during consultations will be used for contacting the individual with responses and for recording purposes such as memos.
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3. Personal information obtained when subscribing to our clinic's newsletters, publications, email newsletters, etc.
Personal information such as the name and address of the individual obtained by our clinic when subscribing to newsletters, publications, email newsletters, etc., will be used to properly and smoothly carry out operations related to the issuance and delivery of newsletters, publications, email newsletters, etc.
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4. Personal information acquired by our hospital as necessary for business operations
Personal information of parties involved in exercising rights or fulfilling obligations based on contracts, laws, etc., will be used within the scope necessary for our hospital to properly and smoothly carry out the relevant business operations. Other personal information such as name and address acquired by our hospital in the course of business will be used within the scope necessary for our hospital to properly and smoothly carry out the relevant business operations.
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5. Personal information from job candidates and applicants
We use this information for providing recruitment information, communication, and performing related tasks.
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6. Personal information of employees and others
We use this information for general affairs, personnel, labor management tasks, and performing related duties.
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7. Voluntary Provision
Providing personal information to our clinic is voluntary. However, if you choose not to provide it, we may be unable to achieve the purposes of use stated above.
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8. Procedures for Responding to Requests for Disclosure, etc.
① Where to Submit Requests for Disclosure, etc.
Complaints and Consultation Desk
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Clinic Name
Livin Clinic
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Address
〒150-0001
6-31-11 Jingumae, Shibuya-ku, Tokyo
iori Omotesando 2F -
Phone Number
② Documents Required for Disclosure Requests
We will mail the "Personal Information Disclosure Request Form" to your address. Please complete the necessary details and return it by mail along with identification documents verifying your identity.③ Identification Documents (Individual/Agent)
【Identity Verification】- Submission of a photo ID (driver's license) or other identification documents (copy of residence certificate, health insurance card, etc.)
※Please black out the registered domicile on copies.
【Agent Verification】
- Documents to verify the agent's identity: Copy of driver's license, residence certificate, health insurance card, etc. ※Please black out the registered domicile on copies.
- Power of Attorney (The principal must affix their seal to the power of attorney and attach a seal registration certificate for that seal)
If the agent is a legal representative (e.g., a parent with parental authority), documents proving the relationship with the principal may be submitted instead of a power of attorney.
④ Fees and Collection Method
For each request, a fee of 1,100 yen (including tax) must be transferred to the designated bank account.
Please note that all other expenses incurred for the request, including printing/copying costs, fees for obtaining identity verification documents, postage, and other related costs, shall be borne by the individual. Additionally, please be aware that if the fee is insufficient, we cannot process the disclosure or notification of purpose of use.⑤ Method of Response to Disclosure Requests
We will respond in writing to the address provided by the requester. For any questions, complaints, or consultations, please contact the above (8)① [Complaints and Consultation Desk].⑥ Purpose of Use for Personal Information Obtained Through Disclosure Requests
Personal information obtained in response to disclosure requests will be handled only to the extent necessary for processing such requests. Submitted documents will be retained for one year from the date the response to the disclosure request is completed, after which they will be destroyed.⑦ Reasons for Non-Disclosure
Disclosure will be denied in the following cases. If non-disclosure is decided, notification will be provided stating the reason.- When the address on the application form, the address on the identity verification document, or the registered address with our hospital cannot be confirmed as matching, making it impossible to verify the request is from the individual themselves.
- When applying through an agent, if the agent's authority cannot be confirmed.
- When there are obvious falsehoods in the prescribed application documents.
- When required documents or other materials are missing.
- When the information provided in the request form is insufficient to identify the individual.
- When the request is made outside the procedures established by our institution.
- When the subject of the disclosure request does not fall under the category of retained personal data or third-party provision records as defined in Article 16 of the Act.
- When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.
- When there is a risk of significantly hindering the proper execution of our institution's operations.
- When it would violate other laws or regulations.
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